Privacy Policy

Privacy Policy for Colorado Springs American Sign Language Therapy

Introduction

Welcome to https://colorado-springs-american-sign-language-therapy.denvermentalhealthcare.com (hereafter referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you interact with our online services.

Scope

This policy covers all aspects of our website, including but not limited to:

Please note that this policy does not extend to external links or third-party platforms you may access from our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy is relevant when:

  1. You use any of our applications, services, or accounts as an authorized user.
  2. You visit and interact with our website.
  3. We communicate with you via email, phone, SMS, or other channels for marketing, transactional, or support purposes.

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details related to your user account creation and management.
  2. Payment Information: Data associated with your payment methods, including credit card numbers (partially masked), billing addresses, and payment history.
  3. Financial Information: Records of transactions and financial communications between you and us.
  4. Purchase Information: Details about products or services purchased from our platform.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile carrier information to identify your device for technical and marketing purposes.
  6. Location Data: Your geographic location data when you access our website or use location-based services.
  7. Feedback: Any comments, suggestions, or reviews you provide through surveys, forms, or direct communication.
  8. Social Media Information: Publicly available information from your social media profiles, if you choose to connect them with our services.
  9. Product Information: Details about products you have shown interest in or purchased on our site.

We collect this data through various means:

  • User input forms and registration processes
  • Automated tracking technologies, such as cookies, tags, and pixels
  • Third-party data providers who assist us in verifying user information

Cookies and Tracking Technologies

We use cookies and similar tracking technologies for several purposes:

  1. Strictly Necessary: These cookies enable core website functionality, such as login, navigation, and session management.
  2. Preferences: They store user preferences to enhance your experience, like language settings or content personalization.
  3. Analytics: Analytics cookies track visitor interactions to improve our services, understand usage patterns, and measure the effectiveness of our website.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their tracking preferences.

Data Retention and Deletion

We retain personal data for varying periods based on legal requirements, tax regulations, and business needs. Once the purpose for which the data was collected is no longer necessary, we securely delete or anonymize it from our systems.

Security Measures

To protect your personal information, we have implemented robust security measures:

  • Encryption of sensitive data during transmission and at rest.
  • Secure third-party processing partners who adhere to industry standards for data protection.
  • Regular security audits and updates to safeguard against unauthorized access or breaches.

Children’s Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect personal information from children, and if we learn that a child has provided us with such data, we will take steps to delete it promptly.

Your Rights (Subject to Local Data Protection Laws)

Depending on your location, you have certain rights regarding your personal data:

  1. Access: The right to request access to and receive information about the personal data we hold about you.
  2. Rectification: The right to request corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): The right to request deletion of your data, subject to certain exceptions.
  4. Restriction: The right to limit the use and processing of your data in specific circumstances.
  5. Portability: The right to receive your personal data in a structured, commonly used format, and to transfer it to another controller.
  6. Objection: The right to object to the processing of your data for certain purposes, such as direct marketing or profiling.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
  8. Appeals and Complaints: You can file complaints with a supervisory authority if you believe your privacy rights have been violated.

To exercise these rights, please contact our Data Protection Officer using the details provided in the “Contact Information” section below.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

If you have questions about our privacy practices, data processing activities, or would like to exercise your rights as described in this policy, please contact us:

  • Email: contact@colorado-springs-american-sign-language-therapy.denvermentalhealthcare.com
  • Address: [Provide physical address]